If you are still experiencing technical problems after reading this page, please raise a support ticket.
People come here for different reasons, and occasionally we get people asking us how best to get involved. So, we'll simply say this. Check out the forum, check out the personal ads, and all the other sections of the site. When you've got the measure of what's happening on here and still feel like you want to join in, then get yourself registered for the forum and/or the personal ads system (they are separate and therefore require separate registration and logins), and then get involved. A good place to start would be The Cafe on the Forum, as you'll always get a warm welcome in there. Also, perhaps you could consider attending a Munch. A major strength of this site is that nothing is hidden, however, you can't actually post anything yourself until you've registered (for free!). See you in there! :-)
(^top)Assuming you sent your email to the correct address outlined on the Contact Us page and that your query is NOT already covered on this help page somewhere, there may be another explanation. We receive and look at every message sent to the Help Centre.
(^top)Please see our report site abuse page.
(^top)You can view all the posts on the forum without registering, but in order to make one yourself, or use the messaging system, or view user profiles, you have to register a username and then login with it.
(^top)If you haven't received your activation link, first check your bulk-mail/spam folder to make sure it wasn't mistakenly put in there, if not then please read on.
When you registered your email address with us, an automatic activation email was definitely sent out to the email address you supplied. However, some ISP (Internet Service Providers) such as AOL actively block emails for various reasons, so it is often a hit and miss affair, but it is not our fault, and nor can we do anything about it. Also, some ISPs ‘queue’ emails, which can have the effect of delaying the email by up to 24 hours - so you must be patient. However, if you haven't received an activation email after waiting 24 hours then the best thing you can do is forget about using that email address with our site, but set up another email address with one of the recommended webmail services below (for free), and register again with that. We know these work with our site.
Your forum login details are completely separate to the personal ads, so do not confuse the two - both the forum and the personal ads system require separate registration and login details. Your forum login is your username and password pair (chosen by you when you initially registered for the forum). If you've forgotten your forum account password then you simply go to the Forum section of the site and click on the "Log in" link at the top and then on the "I forgot my password" link. Here you then type in your username and email address and you'll be issued with a new password via email automatically. Once logged back in you can change your password to a more memorable one by clicking on your Profile link.
(^top)PMs are Private Messages between forum users. Once you've registered and logged into the forum you will see a PMs link at the top. You will also see a PM link on other forum users' posts and profiles. These enable you to Message a user in private - a little like sending them an online email.
All PMs you receive go into your Inbox. All messages you send go to your Outbox UNTIL they are read (received) by the intended recipient, at which time they move from your Outbox to your Sentbox. This is an easy way to tell if someone has read your PM yet or not. Your Savebox allows you to save messages for keeping, you just hit the Save Message button on any message you want to go in there.
(^top)Select Forum Settings found in the Account Settings located near the top of your profile. The avatar section is located on the right hand side and details instructions on how to customise your forum profile.
(^top)Firstly, please carefully read our Forum Posting Guidelines to gain some insight as to why this may have happened. Also, refamiliarize yourself with the forum registration terms you agreed to, paying particular attention to this section: You agree that the webmaster, administrator and moderators of this forum have the right to remove, edit, move or close any topic at any time should they see fit.
Usually when a post is locked the reason is given by the Moderator who locked it. If your post/thread was deleted then it was most likely considered so pointless or such an infringement of the AUP that it should no longer remain on the site.
The possible reasons your post/thread was locked or deleted are too numerous to mention here, so we simply ask you to accept the decision and move on. What we certainly do NOT want to see is yet another post asking why your previous one was locked or deleted.
If you think your rights as a forum member have been abused and you want to have the matter looked into, please see our abuse page and send us as much information as possible, including your forum username and the link to, or content of, the post in question.
(^top)Firstly, please carefully read our Forum Posting Guidelines to gain some insight as to why this may have happened. If you want to appeal to have your account reactivated then please send an email to the Help Centre stating your forum username, your case, and any other information you feel is relevant to being allowed back.
(^top)First off, you're going to have to be more specific than that :-)
Is it that when you click on the ‘Enter the Chatroom’ link that the window appears to have no chatroom in it, or is just a grey box that never loads? If so, please read, The chatroom doesn't load.
(^top)You need to reload the chat room page by pressing F5 on your keyboard, you may need to do this several times.
(^top)Please ensure that you have tried the communication test and that you version of Flash is up to date by going to the following page and to install the latest Flash Player.
(^top)This problem occurs due to security software installed on your machine such as Norton, MacAfee, Zone Alarm and so on. Basically the chat room requires your log in information on the site but certain security programs withhold your details, thus causing the auth failed message.
Please uninstall or change the settings of such programs and attempt to access the chat room again.
(^top)Please ensure that you have tried the communication test and that you version of Flash is up to date by going to the following page and to install the latest Flash Player.
(^top)If the above doesn't help you then please message the Help Centre by clicking here. Please include a description of the problem you are having including any error messages noted.
(^top)In order to join the Swinger Personals Chatroom you have to be using a registered Username and Password. Simply select the Chatroom link at the top of the site and follow the on screen instructions.
If you have read and followed the registration instructions carefully, and you still can't get in, try the Help Centre.
(^top)Simply single click the member that you wish to speak to, listed in the chatters section on the right hand side of the chat room. If you are unable to see the specific member that you wish to PM, use the scroll bar to view up and down. Once the member has been selected, under the text bar near the bottom of the chat room should display 'whispering to
You need to select My Account from the User Menu located on the right hand side of the site. Select Account Settings located near the top of your profile. This will show all of your account information, including your password but in a hidden format for security reasons. Below this will be a link which you need to click titled 'click here to change your password'. Input your old password in the first field, enter your new desired password in the second field, and then repeat your new password again to confirm. You now need to complete the process by clicking the change password box.
(^top)All chat room bans are temporary, lasting 24 hours. After this duration you will be able to resume the feature as normal. If you have any concern regarding the ban, then contact can be made Help Centre. However please provide us with in depth information including your username, which room you were banned in, the date and time of the banning, and any other relevant information.
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